Phone Support in Website Hosting
Because we have live telephone support 14 hrs a day, you can contact us and talk with our customer support agents to find out more about all website hosting plans that we supply and ensure that our servers match the system requirements for your sites prior to buying anything. For your benefit, we now have phone numbers on 3 different continents so that you'll be able to call the one nearer to you - in the USA, Great Britain or Australia. In case you are already a customer, you can phone us about general and billing matters, and even about some tech ones. In case the issue is strictly technical or it needs longer time to investigate, you'll have to employ our ticketing system, which will allow both you and our tech support crew to track the information given by either side.
Phone Support in Semi-dedicated Servers
Every time you want more info regarding the Linux semi-dedicated plans that we provide, you are able to call any of the three support phone lines that we have across the globe - in the U.S.A., the UK and Australia. By doing this, you have the option to check ahead of time whether our services will be suitable for your websites. If you are already our customer and you have a semi-dedicated account, you'll be able to reach us over the phone for fourteen hours a day about any type of billing or common questions. For entirely technical troubles you are able to take advantage of our ticketing system in order to communicate with our technical support because sometroubles simply require additional time to be resolved, but we will help you on the phone with numerous minor tech problems as well, saving you efforts and time.