1 hour ticket response
Prompt assistance is our primary concern and that is the reason why we have a team of competent tech support engineers who are eager to offer a rapid answer to any question that you might possibly have. Just post your tech support ticket from the Online Control Panel and we’ll reply within sixty minutes in the worst case scenario. Actually, we work hard and aim for a 20–minute technical support ticket response time.
A Premium Support Service
Each member of our help desk staff has lots of years of experience in the website hosting plans sphere and most of them have been with us for at least 5 years. They are all ready to reply to all your inquiries in the most professional manner possible.
A User–Friendly Help Center Section
To help you get a quick hint on how you can use a specific service, we have integrated a truly user–friendly Help Center section in your Online Control Panel. You can search through a big selection of web hosting account management articles and website administration articles, check our F.A.Q. library or check out our instructional video tutorials.