Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • You can find nearly all the answers to your questions in the intuitive Help Center section incorporated into your Online Control Panel. It includes a comprehensive knowledge base with commonly asked questions and exhaustive how–to articles prepared by our skilled tech support team.

  • Top quality support service
  • Tutorial Videos

  • If you’d like to see how a task is accomplished or how a problem is rectified, instead of just reading about it, then examine our compilation of instructional video tutorials. They address various different issues and will help you swiftly understand how to work with the Online Control Panel.

  • Intuitive help center
  • A One–Hour Ticket Response Guarantee

  • Our semi–dedicated servers are backed up by a 24–7–365 help desk service and include a sixty–minute support ticket response guarantee. Our accomplished customer service technicians will be online for you 24/7/365 and will sort out any issue that you may possibly stumble upon within maximum 60 minutes after the technical support ticket submission. In the majority of instances, an answer will be given to you within twenty minutes.