A 99.9% Server Uptime
We’ve set up our website hosting platform using stable hardware and strongly modified software. Our system administrators have installed a modified version of SELinux on all our web hosting servers to guarantee maximum security and stability. We have set up several DoS prevention devices coupled with powerful firewall software to make sure our network is impregnable and safe.
All website hosting plans plans come with a 99.9% server uptime guarantee. And irrespective of which datacenter you select, the uptime guarantee remains the same.
A 99.9% Network Uptime
Along with our cloud hosting system, we’ve also set up our own internal network in all our datacenters. Everything is based on top–class hardware elements furnished by Juniper. Additionally, on every single router, we have installed a firewall with an advanced set of rules with the intention to sift all suspicious requests.
Thus, in each of our datacenter facilities – in our data center in the USA, in our data center in the United Kingdom, in our data center in Finland, in our data center in Eastern Europe as well as in our data center in Australia, you will enjoy a 99.9% network uptime guarantee. And this uptime guarantee is valid with all hosting services in every datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. If you are dissatisfied with our hosting services, or if you consider them inadequate, or if you decide that you should have a Linux VPS hosting plans rather than a cloud hosting plan – we will give you your money back, no questions asked.
All domain name registrations are nonrefundable, but you’ll continue to maintain complete control over your domains even when you close your hosting account with us.
24/7 Technical Support
If you have ever had to wait for hours to get a reply, you’re probably aware of how irritating this can be, especially if your website is on the line. This is exactly why we offer you a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our technicians will be here for you and they will respond to you in under sixty minutes. And the best part is that their average support ticket response time is under 20 minutes!